GenZ’s Distinctive Voice Is Growing

GenZ’s Distinctive Voice Is Growing Helmut Schuster David Oxley CommPRO

A month ago, we launched a book aimed mainly for a GenZ audience of entrepreneurs and young professionals.

This cohort, born between 1990 and the early 2010s, is emerging as a powerful force in the business world. With their unique characteristics and digital native upbringing, they have a distinctive worldview. Their tastes have been shaped by the aesthetic behaviour of popstars like Taylor Swift and Harry Styles, as well as zeitgeist actors such as Timothée Chalamet. Non-binary views, gender fluidity, and the quest for purpose are second nature to this generation. 

We believe there are five key megatrends currently reshaping the world of marketing and advertising.

1. Authenticity Trumps Perfection

GenZ is deeply sceptical of traditional marketing tactics, with transparency and honesty being essential in winning them over. Sustainability and individuality matter! Young consumers have flocked back to brands like Abercrombie, that have noticeably changed their promotional tune. Moving away from the chiselled, half-naked Caucasian campaigns of yesterday and opting for a more representative style of casting, with models who could be their actual customers. Indeed, their retail spaces have started to look less like nightclubs and more resemble airport lounges. Feelings are also an important part of this marketing, with Instagram reels and TikToks that evoke emotions being the frontrunners. 

2. Demand For Personalization

Mainstream is out, personalised experiences are in! GenZ loves brands that reflect their values, with a mix and match of style being favoured. Combining unique vintage pieces and luxury basics has become a foundational principle of building their wardrobe. Boys and girls alike enjoy accessorising with gender-blind flare, with many guys opting for nail polish and pearl necklaces. Everything that helps individual self-expression is allowed, most notably seen in Chalamet’s Met Gala trance dance.

3. Wellbeing And Wellness

Physical and mental wellness tips are freely shared online. Alcohol consumption and cigarette consumption are at an all-time low, with vitamin supplements, drips and mushrooms left in their wake. Fitness is also important, with an increased focus on older practises like Pilates and yoga and nutritious, home-cooked meals a shared passion. Clubs are replaced by private dinners and conversations centre around self-improvement. Sex is also in decline, not only in Japan! 

4. Social Media Is An Integral Part Of Life

At a recent book presentation for high school - seniors, the vast majority admitted to spending a significant amount of time on social media. TikTok and Snapchat may have become accepted sources of primary information, but books, audiobooks and podcasts continue to remain popular. Book clubs have seen a renaissance and many TikTokers review different works as the basis of their digital identity. Agencies are focusing on creating engaging and shareable content, with influencer collaborations being used to build brand loyalty.

5. Advocacy And Participation  

GenZ is passionate about social causes and activism is a part of their lives. Brands must take a social stand, with the ‘greenwashing’ trend being despised by younger consumers. Companies are increasingly using activists as models and brand ambassadors, with a pretty face no longer being enough. This year’s AFS Youth Assembly in New York opened at the UN to great fanfare to celebrate World Youth Day, with a global group of people united in their quest for a better planet. Branding and advertising have become increasingly complex in recent years, but brands that resonate with GenZ will be the future.


GenZ's distinctive voice is growing louder and more influential by the day. It would be wise to pay attention.


Helmut Schuster and David Oxley

Helmut Schuster is a dual Austrian/British citizen who lives in London, UK. He is the former Group HR Director of BP PLC. Schuster is currently Chairman of the Board of Ivoclar Group, a world leader in aesthetic dentistry, an active entrepreneur, investor, and frequent contributor to leadership and AFS Intercultural Programs. He completed his PhD in Economics from the University of Vienna. 

David Oxley is a dual UK/US citizen based in Austin, Texas. He started his career as a management consultant before leading major people and corporate restructuring projects for BP PLC across Europe, USA, India, and the Middle East. Oxley worked closely with Reliance Industries in India, one of BP’s partners, as they embarked on their big corporate restructuring. He was awarded his doctorate in Organizational Change at Cranfield University and his MBA from the University of Notre Dame. 

https://www.ACareerCarol.com
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