CommPRO reached out to communications industry experts for insights on how Mayor Adams can best navigate this high-profile situation.

The stakes have never been higher for those wielding the power of words. Helio Fred Garcia, a leading authority on crisis communication, illuminated the profound impact of language in the first of our ongoing exclusive CommPRO industry member webinars.

Delta Air Lines' recent challenges underscore the importance of a well-prepared communication strategy, especially when dealing with unexpected disruptions.

“And we didn’t have one again until the very first day of President Joe Biden’s term, when he re-established the National Security Council Directorate for Global Health Security and Biodefense.”

I think that the 2024 presidential election might be an outlier and hinge on the endorsement of a celebrity.

Ineffective or malign leaders often fail to rise to the challenges before them and almost always make matters worse.

As a former head of corporate communications, I believe the most significant takeaway is the impact of personal and organizational dynamics on the decision-making process. 

Major League Baseball’s highest-paid player Shohei Ohtani is in a pickle now that his constant companion/interpreter was fired abruptly, apparently for illegal gambling.

The communication strategies employed by Boeing managed the crisis, both internally with employees and externally with the public and stakeholders.

From thought leadership articles that challenged conventional wisdom to impactful news stories that shaped the industry landscape, 2023 was a year of growth, learning, and critical insights.

Amidst this dynamic environment, Media.com empowers communicators to regain control of their reputation, swiftly respond to misinformation, share their stories free from interference, and stay informed about topics of interest.

Why couldn’t President Elizabeth Magill provide a clear yes or no answer to whether calling for the genocide of Jews violated my alma mater’s code of conduct?  

It is time for the C-suite to build trust and excel at two-way communication, especially compassionate listening.

Simple lessons for communicators from Rite Aid’s bankruptcy announcement.

With climate emergencies and damaging weather events on the rise, communicators at every organization must be ready when unexpected moments turn their employees’ and customers’ lives upside down.